The Corporate Social Responsibility Argument
How companies act in their community will always be important to
those who interact with them. It is not
hard to imagine that social responsibility is an important aspect of that
interaction. Even schools, such as Georgetown University, believe service is a big part of their education system (Georgetown University, 2011). Corporate Social
Responsibility includes actions that a company takes to demonstrate their
products or services are helpful and not harmful to the environment and the
larger community. Two opposing
viewpoints that exist towards this trend encourage businesses to either conduct
business as usual or create a campaign that promotes their participation in the
community.
Entine and Jennings believe that a company following the Corporate
Social Responsibility trend does not indicate they are trustworthy. They believe that determining the “soul of a
company” (Jennings, 2012) involves a much deeper look than the messages promoted by the company. They discuss how companies may be promoting
their CSR programs now that it has become fashionable. Their efforts might be minute in comparison
to another organization that has just done the right thing for their community
from the beginning. Entine and Jennings
caution people from getting caught up in the hype and to look carefully into
the actions of the organization over time.
Entine and Jennings believe it is a choice of the organization whether
or not they participate in CSR activities.
Friedman believes that social involvement is required in order for
businesses to be seen in a positive light.
The type of socially responsible actions he sites is conducting green
practices, or those business practices that attempt to reduce the overall negative
environmental impact.
Freeman also believes that businesses must consider all of the
stakeholders in all decisions (Jennings, 2012).
Traditionally stakeholders referred to those who held ownership
interests in the company. Freeman’s
definition of stakeholders extends to all those who have interaction with the
company, including the local community in which the business exists. Freeman believes that companies have the
opportunity to not only create jobs, goods and wealth but also activities
within the society that strengthen the moral fabric of the community.
While these viewpoints from these four authors differ, they do all
believe that a company should operate in a way that benefits the community of
which it is a part. Entine and Jennings
essentially believe that companies should not be judged positively or looked
upon favorably simply because they host some charity event or donate money to a
not-for-profit organization. They
believe that a company should be judged on their ability to demonstrate good
character through their regular business interactions. Friedman and Freeman believe that companies should
engage in activities that are outside of their regular business practices that
demonstrate they are a contributor to the betterment of the community.
References
Jennings, M. (2012). Business Ethics: Case Students and Selected
Readings. OH: South WesternCengage Learning
Georgetown University. (2011). New, Transfer Students Participate in Annual Community Service Day. Retrieved from http://www.georgetown.edu/story/annual-community-service-day.html
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